COVID-19 Update 8/5/21
To all of our wonderful clients, we thank you for your continued patience and understanding as we navigate through the ever-changing COVID-19 protocols.
As of 8/4/21, we are again requiring masks for ALL clients and employees,
whether you're vaccinated or not.
Despite the CDC and NYS mask mandate updates on 5/17 stating vaccinated people no longer have to wear masks in appropriate environments, we are still a medical office and will continue to require masks until further notice.
Please note however that clients no longer have to call or text us upon arrival - you can come right in for your appointment and sit in our waiting room until your provider grabs you!
Thank you again for all of your support and cooperation.
We are looking forward to seeing you during your upcoming appointment. In preparation, we ask that you carefully read through the updates to our protocols for on-site appointments. It is critical that you follow the instructions provided so that we can safely treat you at your scheduled time. We want you to know that we are taking every precaution to ensure your safety as well as that of our employees. Please do not hesitate to contact us if you have any additional questions or concerns.
At the Time of Booking Your Appointment
You should receive a notification for your confirmed appointment at the time of booking via email. Within that email is a request to visit our Patient Portal and complete your pre-appointment paperwork. Please ensure that you have filled out all questionnaires and consents prior to arriving at our practice. If you are unable to complete them prior to your arrival, we will ask that you log into the Patient Portal via your mobile device and complete them before we can see you.
Within 24-Hours of Your Appointment
Within 24 hours of your appointment, you will receive an appointment confirmation with a link to this web page. Please complete the COVID-19 related pre-screening questionnaire at that time or anytime prior to your arrival. It is imperative you complete both the questionnaire and consent forms prior to entering our practice. We are available by phone should you have any questions regarding either one.
Patient Instructions Upon Arrival
When you arrive in our parking lot, please text or call us to let us know you have arrived.
Please remain in your vehicle until we notify you to enter the practice for your appointment time.
Upon entering, please make immediate use of our hand sanitizing stations throughout the practice.
We ask that you wear a mask into our practice and around the office; however, it may be removed to perform your treatment.
Our Commitment to Your Safety
We have increased our cleaning measures between patients and continually within common areas to reduce the spread of infection.
We are limiting the number of patients who are allowed inside our clinic at a time. No visitors are allowed at this time.
We require our staff to wear PPE & monitor their health through daily testing. Symptomatic or exposed staff remain home for up to 14 days or until they are symptom free.
We have introduced as many no-touch protocols as we can to limit infection.
We have implemented an emergency protocol to remove any staff or patient from the practice who presents with a fever or displays symptoms consistent with infection.
If you have not completed you paperwork or consents prior to your appointment we will complete for you during your appointment and sign after getting a verbal consent.
If you or someone in your home are experiencing the following symptoms, please visit the Patient Portal to reschedule your appointment.
Fever >100'F in the last 24 hours.
Vomiting or diarrhea in the last 24 hours.
Shortness of breath in the past 14 days.
Any contact with someone with a confirmed positive COVID-19 diagnosis in the last 14 days.
Any contact with a person returning from an international flight in the last 14 days.
We apologize for the inconvenience any of these additional steps may cause. Your safety & the safety of our staff is our #1 priority, and we take that responsibility very seriously.
We look forward to seeing you at your upcoming appointment!